Frequently Asked Questions


General FAQs

What is STEM?

STEM stands for Science, Technology, Engineering and Mathematics. Termed as Science capital, this forms the core part of the UK Government’s education policy to increase students’ enthusiasm and uptake in STEM subjects. It is predicted that STEM will form the basis of most careers in the future. 

How is the course curriculum designed?

Our course curriculum is designed by industry experts who have over 15 years of experience in the STEM industry and specialize in Engineering, Computer Science and Technology, Artificial Intelligence and Coding. Each course structure and its complexity level is carefully designed to help a child progress in their own pace but at the same time in a fun and collaborative way.

What are the qualifications of your instructors?

Our instructors have a strong background in STEM subjects and undergo training from AweSTEM in the course curriculum they teach and our child safeguarding policies. All our instructors are DBS checked.



Holiday Camps FAQs

Will I get to see what my child is doing at the camp?

A grand finale will be held every day where parents can see all the fantastic work your child has created, all in covid-safe pre-booked appointments. Parents will also be sent regular images and videos of their children on a daily basis. 

Arrival and departure

The camp opens at 9.20 am with arrival no later than 9.30 am and finishes at 3.30 pm for 5+ and 4.30 pm for 7+ children.

When you drop your child off you will need to register and give us details of anyone else who might be collecting them that evening. If the same person is not collecting in the evening we will require the name of the person collecting and they will need to provide a photographic ID.

Snacks/ Lunch

All children will be required to bring a packed lunch to school. Please can we remind you that we are a nut-free camp. We would also recommend a small morning and afternoon snack to be included.

Lunches must be in a cool bag with an ice pack. There will be no option to use a fridge or microwave. We will aim to eat outside as much as possible and if not possible, the children will eat at their desks in the classroom, break-out room, or in the foyer. There will be no sharing of food with other pupils. All children must bring in a clearly named refillable water bottle.

Please note we will provide water and fruit however your child might want to bring their own snack.

Pick-ups and Drop-offs

All parents are to ensure that social distancing is maintained when dropping and waiting to pick up their child. Only 1 parent per child/family to pick up at the end of the day.

Do you accept ChildCare vouchers?

Yes, we are OFSTED registered and able to accept vouchers from several popular providers. Please email us your provider details or visit https://www.awestem.co.uk/childcare-vouchers for more details.


In summer the weather can be very warm with a number of sunny days. Please could you ensure that you apply an all-day sunscreen to your child before they get to the camp. Due to social distancing, the staff will not be able to apply sunscreen at this time.

What are your child safety policies?

We have created several policies to ensure the safety of the children, and let the parents and staff know what the procedures are for dealing with emergencies or unlikely situations. Please read our camp policies for more details.

Do you provide any Insurance?

Parents can register CPP Insurance which covers you in the case of cancellation if your child is unwell and unable to attend.



COVID-19 Safety measures

Important protective measures:

  • Only 16 children bubble in each program.

  • Clearly visible social distancing signage.

  • A stock of PPE (including facemasks, gloves, plastic aprons, hand sanitizer) in school which staff/students may use if they wish although this is not required under government guidance.

  • Thorough hand washing for all and hand sanitizer stations throughout the site.

  • Contactless sign in and out.

  • Each student will have their own laptop, robotic kit, notebook, and pencils.

  • Open green space to facilitate our off-screen activities.

  • Students can use the open green spaces during break and lunchtimes.

  • Regular enhanced cleaning routines. The classrooms will be deep cleaned prior to the start of the camp. 

With the Government’s guidance changing daily, there could be amendments and updates to this list. We will update you accordingly as changes in guidelines get published.




Payment FAQs

Can I pay in installments?

No, we cannot accept payments in installments. Payments for the full course must be made at least 3 days before the first day of the course.

Do you accept ChildCare vouchers?

Yes, we are OFSTED registered and able to accept vouchers from several popular providers. Please email us your provider details for more details.

What is your cancellation policy?

We do not accept cancellations online, please call us to discuss your situation to choose an alternate camp or program.

Will I get a refund if I choose to cancel the booking?

We do not accept cancellations online, please call us to discuss your situation to choose an alternate camp or program or a refund process.

Term Time Courses FAQs

How long are the term time courses?

All courses currently available are 12-weeks courses with a duration of 1 hour per class. Children work independently at their own pace, so they can join anytime during the term subject to space availability.

How many children present in term time courses?

There are max 12 children in a class with each child using their own laptops and robotic kits. Each class will have 2 instructors with a 1:6 teacher-student ratio.