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Parents Info & FAQs

Everything you need to know about AweSTEM camps and courses — from drop-off to payments.

General

What is STEM?

STEM stands for Science, Technology, Engineering and Mathematics. Termed as Science capital, this forms the core part of the UK Government's education policy to increase students' enthusiasm and uptake in STEM subjects. It is predicted that STEM will form the basis of most careers in the future.

How is the course curriculum designed?

Our course curriculum is designed by industry experts who have over 15 years of experience in the STEM industry and specialise in Engineering, Computer Science and Technology, Artificial Intelligence and Coding. Each course structure and its complexity level is carefully designed to help a child progress at their own pace but at the same time in a fun and collaborative way.

What are the qualifications of your instructors?

Our instructors have a strong background in STEM subjects and undergo training from AweSTEM in the course curriculum they teach and our child safeguarding policies. All our instructors are DBS checked.

Holiday Camps

Arrival and departure

The camp opens at 9:20 am with arrival no later than 9:30 am and finishes at 3:30 pm for 5+ and 4:30 pm for 7+ children.

When you drop your child off you will need to register and give us details of anyone else who might be collecting them that day. If the same person is not collecting in the evening we will require the name of the person collecting and they will need to provide photographic ID.

Snacks & Lunch

All children will be required to bring a packed lunch. Please note we are a nut-free camp. We would also recommend a small morning and afternoon snack.

Lunches must be in a cool bag with an ice pack. There will be no option to use a fridge or microwave. All children must bring a clearly named refillable water bottle.

Please note we will provide water and fruit, however your child may want to bring their own snack.

Pick-ups and Drop-offs

Please ensure social distancing is maintained when dropping and waiting to pick up your child. Only 1 parent per child/family to pick up at the end of the day.

Sunscreen

In summer the weather can be very warm. Please apply an all-day sunscreen to your child before they arrive at camp. Staff will not be able to apply sunscreen.

What are your child safety policies?

We have created several policies to ensure the safety of the children and let parents and staff know the procedures for dealing with emergencies or unlikely situations. Please contact us for more details.

Do you provide any Insurance?

Parents can register CPP Insurance which covers you in the case of cancellation if your child is unwell and unable to attend.

Payments

Do you accept Childcare Vouchers?

Yes, we are OFSTED registered and able to accept vouchers from several popular providers including Sodexho, Computershare, Care4, Edenred and HMRC. You can select the childcare voucher option when booking, or contact us for more details.

Can I pay in instalments?

No, we cannot accept payments in instalments. Payments for the full course must be made at least 3 days before the first day of the course.

What is your cancellation policy?

We do not accept cancellations online. Please call or email us to discuss your situation and we will help you choose an alternate camp or programme.

Will I get a refund if I cancel?

We do not accept cancellations online. Please contact us to discuss your situation and we will guide you through the refund process or alternative options.

Term-Time Courses

How long are the term-time courses?

All courses are currently 12-week courses with a duration of 1 hour per class. Children work independently at their own pace, so they can join anytime during the term subject to space availability.

How many children are in a term-time class?

There are a maximum of 12 children in a class, each using their own laptop and robotic kit. Each class will have 2 instructors with a 1:6 teacher-to-student ratio.

Still have questions?

Our team is happy to help — reach out any time.

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